Tools-online has three basic methods of shipping:-
• Speed Services – for small parcels- SA Post Office counter to counter.
• Courier Services – we will quote on the shipping costs.
Prices depend on dimensions, weight and whether you stay in one of the main centres of South Africa or in a rural area.
• Collections – you are welcome to collect your purchase from our store to save on delivery charges.
Most of our shipping is collected by courier companies and are usually delivered within 4 days to your doorstep.
Couriers do not deliver to PO Boxes.
You will have to sign for your parcel at the counter if you want it sent to your Post Office.
Returns
We are focused on excellent service and products. All sales and transactions are final, thus we will not reverse any sales transactions. All products sold carry a manufacturer’s warranty/guarantee and will be honored by Tools-online.
Should any item fail, all you have to do is contact us and we will arrange/facilitate the repair.
Payment by Bank Transfers / Cheques
Tools-online does not except any Cheque payments whatsoever.
If you prefer paying by bank transfer (internet Banking), we will ship immediately after the funds are cleared in our bank. Usually it takes a maximum of four (4) days. Most transactions are cleared by the next day. We encourage this type of payment.
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